Everything you need to know about our products, shipping, and getting support.
Every order is shipped with tracked UPS delivery and typically arrives within 3–5 business days. Once your order ships, you'll receive a confirmation so you know it's on the way.
Yes. All orders ship via UPS with tracking. You'll receive a confirmation email when your order is placed, and tracking details once it's on its way. If anything looks off, reach out and we'll sort it out right away.
No. We ship within the United States only and do not offer international or worldwide shipping. The United States is the only country available at checkout.
We use food-grade, durable materials throughout — high-carbon stainless steel blades, food-grade silicone, pre-seasoned cast iron, and BPA-free plastics — all chosen for quality and everyday reliability.
Absolutely. Our accessories are designed to complement each other. Add as many pieces to your cart as you like and they'll ship together in a single order.
Each product ships with care instructions. In general, hand-washing preserves finishes best, cast iron should be dried and lightly oiled after use, and silicone items are heat resistant and easy to clean.
We offer a 15-day money-back guarantee. If an item isn't the right fit for you, email us at contact@eclatkitchenware.com within 15 days of delivery and we'll make it right.
Reach out via email at contact@eclatkitchenware.com or call +1 (561) 871-1452. We're happy to help seven days a week.
Our transactions are secure and encrypted.
We are happy to answer your questions via phone or e-mail.
Every order is shipped and tracked, delivered in 3–5 business days.
15-Day Money-Back Guarantee. If you don't like the item, send it back.